Sensitive Personal Information 

We may also collect and use Sensitive Personal Information, as defined under California law, in limited contexts. Specifically, we at times collect information about a person’s health and a person’s social security number and driver’s license number in connection with processing casualty loss and liability claims and/or pursuing or defending legal claims. We do not use Sensitive Personal Information for purposes other than those permitted by 11 Cal. Code. of Regs. § 7027(l). 

Why we collect your Personal Information

We may collect, use, or disclose the Personal Information in the above categories for the following purposes:

• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that Personal Information to respond to your inquiry. If you provide your Personal Information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
• To provide, support, personalize, and develop our Website, products, and services.
• To create, maintain, customize, and secure your account with us.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your Website experience and to deliver content and product and service offerings we believe are relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via mail, email, telephone calls, or text messages (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our Website, products, services, marketing, and business processes.
• To respond to governmental and law enforcement requests and as required by applicable law, court order, or governmental regulations.
• To take steps we deem necessary to protect, defend, and enforce our rights and the rights of others, including for billing and collection.
• As described to you when collecting your Personal Information or as otherwise set forth in the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about consumers is among the assets transferred. In the last twelve (12) months, we have collected, used, and disclosed the following categories of Personal Information for a business purpose:
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• Notice of our collection, use, and disclosure of Personal Information in the last 12 months

1. Categories of information collected in the last 12 months

• Category A: Identifiers.
• Category B: California Customer Records Personal Information categories.
• Category D: Commercial Information.
• Category F: Internet or other similar network activity.
• Category H: Sensory data.
• Category K: Inferences drawn from other Personal Information.

2. How we collected this information

We collect the above categories of your Personal Information from the following sources:

• Directly from you. For example, from forms you complete or products and services you purchase,  when you communicate with us, or when you provide us services.
• Indirectly from you. For example, from observing your actions on our Website.
• From third parties.  This includes third party data brokers, web analytics tools.

3. Why we collected Personal Information?

We have collected and shared Personal Information in the above categories for the purposes described above.

4. Who we have shared this information with for a business purpose

For each of the above categories, we share your Personal Information with third parties who are our service providers including companies that provide the following services:

• Payment processing
• Marketing and non-marketing communications
• Advertising platforms
• Data aggregation and brokerage
• Business analytics (marketing and non-marketing)
• IT and network administration such as data storage and management, website hosting, and data security
• Professional advice such as legal, accounting, tax, and business advisers
• Day-to-day business operation support such as courier services, document destruction, and electronic signature platformsWe occasionally use third-party repair companies to fulfill orders to consumers. If we use a third-party repair company in connection with services provided to you, we may share your Personal Information with them for the purpose of fulfilling the service.